Digital delivery
No parcel to track. Here’s how your access reaches you.
What is delivered
TMKA provides digital access to the This Machine Kills Apathy experience. Access is delivered to your account within the app. It is not a physical product, so a shipping address, courier or delivery charge does not apply to this offer.
Access does not automatically include downloadable files, merchandise or commercial-use rights. Any future physical merchandise must have its own clearly stated fulfilment and return terms.
How access is activated
Create or sign in to the account you intend to use, complete the web checkout and allow the service to verify the payment. After the payment and purchase status are confirmed, the associated account receives access automatically.
Confirmation can be delayed while the payment provider processes or verifies a transaction. If a payment is confirmed but access is missing, email admin@instinctive.studio with your payment reference so we can investigate.
Opening your purchase
Sign in to the TMKA app using the same account associated with the purchase. Your access belongs to that account; signing in with a different email address does not move it.
An internet connection and a compatible device are needed to use the online experience. This website does not promise offline access, file downloads or store availability that has not been released.
If access is missing
We will investigate the payment and account status and contact you by email. Payment errors and eligible refunds are handled under the Cancellation & Refund Policy.
- Check that you are signed in to the correct account.
- Keep the payment ID, date, amount and final transaction status.
- Refresh your access or sign in again after the payment has been confirmed.
- If access is still unavailable, email admin@instinctive.studio and include the payment reference. Avoid paying again while the original transaction is unresolved.
Operator & contact details
- App
- This Machine Kills Apathy
- Legal operator
- Instinct Solutions Global Private Limited
- Business address
- WeWork Manyata Redwood, 9th Floor, Block D-3, 302, Venkateshapura, Bangalore North, Bangalore - 560045, Karnataka, India
- Support email
- admin@instinctive.studio
- Privacy contact
- admin@instinctive.studio
